About Us
Company profile
Our mission is simple: we want our employees to feel at home within our company, finding in it a means for personal fulfillment, receiving fair compensation that enables them to lead the life they deserve, giving them the gratifying opportunity to share their knowledge to the benefit of the rest. Our customers should feel this, and should identify us for what we are: a serious company, made up of professionals......
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Company profile
Our mission is simple: we want our employees to feel at home within our company, finding in it a means for personal fulfillment, receiving fair compensation that enables them to lead the life they deserve, giving them the gratifying opportunity to share their knowledge to the benefit of the rest. Our customers should feel this, and should identify us for what we are: a serious company, made up of professionals......
more
Services
Call Center
We define this service as the complete management, from ticket opening, monitoring, updates and ticket closing of all services requested by your company. Our Call Center allows you to have a single point of contact that takes charge of the entire process for managing your requests, at the same time providing you with access to our web-service management console console, so that you can consult the the status of your services.....
more
Call Center
We define this service as the complete management, from ticket opening, monitoring, updates and ticket closing of all services requested by your company. Our Call Center allows you to have a single point of contact that takes charge of the entire process for managing your requests, at the same time providing you with access to our web-service management console console, so that you can consult the the status of your services.....
more
Infrastructure
National coverage
Headquarters located in Cancún, Quintana Roo, where the XPS operating "Team" resides, made up of the Operations Manager, Technical Support Manager, Sales Manager, Administrative Assistant, Logistics Manager, Helpdesk Operators and General Manger, in addition to an Engagement Manager in Mexico City. 50 operating bases strategically located throughout Mexico, from which around 150 specialized technicians ......
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National coverage
Headquarters located in Cancún, Quintana Roo, where the XPS operating "Team" resides, made up of the Operations Manager, Technical Support Manager, Sales Manager, Administrative Assistant, Logistics Manager, Helpdesk Operators and General Manger, in addition to an Engagement Manager in Mexico City. 50 operating bases strategically located throughout Mexico, from which around 150 specialized technicians ......
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Caso de éxito
Perfeccionar nuestras competencias, manteniendo la agilidad que nos caracteriza en nuestros procesos que, a pesar de ser minuciosamente elaborados, logramos ejecutar de una forma innovadora y simple. Esto representa para nuestros clientes una garantía de eficacia, calidad y compromiso además de una importantísima reducción de costos y recursos, ya que no nos encargamos exclusivamente de los servicios de TI en campo si no que, paralelamente, absorbemos tareas como la Supervisión, Call Center, Helpdesk, Logística y Almacenaje, servicios que forman parte integral de las soluciones que ofrecemos. Capacitar constantemente nuestro personal para hacer frente a las innovaciones tecnológicas....
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noticias
- XPS es Partner de Samsung a nivel Nacional.
Marzo 2011
- Edenred se incorpora a la lista de los clientes prestigiados.
Enero 2011
- Cerramos negociaciones con Orange para cobertura nivel nacional.
Octubre 2010
- Mantenimientos Preventivos ASA (Nacional)
Octubre 2010
- Instalación Telmex Más (Nacional)
Septiembre/Octubre 2010
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Centro de Servicio y Garantías
Certificado ITIL
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